Online Warranty Claim Site
Helpful Tools
Contact Us
Existing user access to view, file, and check claim status.
New user? Sign up for access.
"!! IMPORTANT NOTICE: Please read the information regarding warranty processing CLICK HERE!!"
Employee Login
Select Customer Type
--Select your customer Type--
Dealer Direct
Fleet Direct
OEM Dealer
OEM Corporate Customer
IWD Customer
Customer Selection Guidelines:
• IWD Direct:
Independent warehouse distributors who have an account directly with us. If an IDW files a claim that is warranted, BorgWarner will issue a credit against future orders.
• Dealer Direct:
OEM dealers who submit and view warranty claims for Delco Remy products that are outside the OEM Truck Warranty Policy but still within the Delco Remy Genuine Products Warranty Policy.
• Fleet Direct:
Fleets that submit and view warranty claims for Delco Remy products that are outside the OEM Truck Warranty Policy but still within the Delco Remy Genuine Products Warranty Policy. Fleets must be approved by Delco Remy Fleet Managers and are generally added as part of a specification agreement.
• OEM Dealer:
OEM dealers with access to view analysis results and photos taken during analysis for warranty claims filed through their OEM affiliation.
• OEM Corporate:
OEM Corporate users with access to view analysis results and photos taken during analysis for warranty claims filed through their dealer network.
{1}
##LOC[OK]##
{1}
##LOC[OK]##
##LOC[Cancel]##
{1}
##LOC[OK]##
##LOC[Cancel]##
Delco Remy is a registered trademark of General Motors Corporation licensed to BorgWarner PDS (Anderson) L.L.C